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Refund Policy
Refund Policy
Effective Date: August 24, 2023
Thank you for choosing Wizpro Accounting LLC ("we", "our", "us") for your bookkeeping and CFO services needs. We strive to provide high-quality services to our clients. This Refund Policy outlines the terms and conditions for refunds related to our services. By engaging our services, you agree to abide by this policy.
Scope of Refund Policy:
This Refund Policy applies to all clients who engage our bookkeeping and CFO services.
Refund Eligibility:
Incomplete or Inaccurate Information: Our ability to provide accurate and reliable services is depends on the accuracy and completeness of the information you provide. If the information provided to us is incomplete or inaccurate, it may affect our ability to perform the services effectively. In such cases, refunds will be considered on a case-by-case basis.
Termination of Services:
If you choose to terminate our services before the completion of the agreed-upon scope of work, refunds for unused services will be considered based on the work completed and the time spent.
Change in Circumstances: If there is a significant change in your circumstances that impacts the need for our services, refunds will be evaluated based on the specific situation.
Refund Process:
Refund Request:
To request a refund, you must contact us at contact@wizproaccounting.com within number of days of the event that prompts the refund request.
Review and Evaluation:
We will review your refund request and evaluate it based on the reasons mentioned above. Our decision on the eligibility of a refund will be final.
Refund Amount:
The refund amount will be determined based on the work completed and the specific circumstances of your request.
Refund Method:
Refunds, if approved, will be issued using the same method of payment used for the original transaction.
Non-Refundable Services:
Completed Services:
Services that have been completed and delivered to you are non-refundable.
Contact Us:
If you have any questions or concerns regarding our Refund Policy, please contact us at contact@wizproaccounting.com.
Changes to Refund Policy:
We reserve the right to update or modify this Refund Policy at any time. Any changes will be posted on our website, and the effective date will indicate when the changes were made.
Thank you for choosing Wizpro Accounting LLC. We value your trust and are committed to providing you with exceptional services.